We do not send any type of unsolicited email, or do the usual things spammers like doing. Should you receive/detect such activities that appear to come from us we would like to hear about it here either to Web Form or Send email to abuse We take all cases seriously, but please include as much detail as you can, Thank you.
For your convience spf records and sender id records (both) have also been setup. These (if your mail server checks spf etc) can verify if it came from here or was forged from elsewhere. We don't like spam as well so regardless we'd like to here about any 'abuse'.
Any communication to us will remain private, it will not be sold, opted in etc, we may email back hopefully with an answer.
Starting September 2007 domain keys (or dkim rfc 4871) is also being used to sign messages. Message signing will look something like this in the header.
DomainKey-Status: good (test mode) DomainKey-Signature: a=rsa-sha1; c=simple;
d=alanwest.eu; q=dns; s=mail2;
b=femE0MxAcs3Vlaa+gw Lftih5t6JhMyerTTrRcdw8xZtAZD9tws/
GylQVVhZPBftvZaNT4qlsHHUAEPE0Bp/
IrpM05mGTzMsvpT9fEyzrGpVKZnRvwma7Tv
+rdPHOffdm5IKgt4t1jaLC5alt1nndGDhCTfIGV8fSb+Cgncn+nI=
Until the key (b=) changes. And any email message fromhere should have something like this that your email providers email system can automatically validate against to see if we sent the message of not. If your provider does not offer this there should be some of the headers above.
Naturally inbound messages are also checked for dkim signatures too.
Open cases are listed here.
profile:
African's wishing us to send us diamonds, cash from dictators, or oil money which has been 'lost' are welcome to do so, but you have to deliver them in person and only on days where there is a 'z' in the month..
If you are thinking of offering us spam services, don't. We are likely to talk to your hosting co, and if we deem it necessary a posting to newsnet, where others can make the judgement as to your domain,ip etc going onto the block lists that exist and be used by the community. Makes life fun for some.
Fill in the form below,
Means the form needs information, no dot, then you do not have to give any extra information.
Your details
We know what we do, and what does not happen, but I do not always know about joe jobs, viruses, and things that apparently we sent out not from our known hosts, so any information is greatly received and if you can with the headers and time zones so much the better. Thank you.
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We respect your privacy, we will investigate, and write a summary document if possible (none of your details will be displayed which can identify you.) an example like a@b.atyourisp.com saw x from ip x.x.x.x, case numbers are x1, and x2 etc |
sheridanwest.com sherdanwest.eu If you want to use the other contact you are welcome to use that as well, one message should be sufficient. |
Documents you might have missed: your privacy |
Abuse Cases, Humour
3-5 April 2008: sheridanwest.com is rejecting a lot email from fake users to it. Tally of rejected email messages for the week 138000.
10 October 2007: sheridanwest.com is rejecting a lot email from a user that has never existed in the domain (7500 bounces so far) these have been forged. We cannot stop them, and they did not come from us.
24 May 2007: (sheridanwest.co.uk) 24 Joe Jobs (forged email) from a spam botnet offering a stock offering. The emails did not originate here but from the botnet.

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